Support
F
Rivion + Freshdesk
Help desk tickets connected to CRM for unified customer view.
Connect FreshdeskWhat you get
Ticket management
CRM context
Auto-assignment
SLA management
How to connect
1
Sign up for Rivion
Create your free account at crm.rivion.ai
2
Connect Freshdesk
Go to Settings → Integrations → Freshdesk and authorize.
3
Configure & go
Set preferences and you're live.